Prescription Medicines Order Line (MOL)

The Prescription Medicines Order Line is busier than usual due to an increased number of people trying to call to order their repeat prescriptions.

In the first instance, please try to call us; however, if call volumes are high then to save you waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. Please see the two lists below to confirm if your practice is registered with the NORTH MOL or SOUTH MOL. 

Patients are able to call the dedicated number to speak to an experienced call handler when needing to reorder a repeat prescription. 

Before calling or requesting a call back patients are advised to:

  • Check your medication cupboard before ordering
  • Order your prescription when you have 7 days of medication left
  • Let us know if you have a build-up of medication so we can adjust the quantities
  • Do not order medicines 'just in case'. If you need the medication in future then you will still be able to request it even if not ordered regularly.
  • Let us know if you have stopped taking any of your medicines   

If you wish to request a call back, please include the following information on your email

  • The name of your GP practice
  • Your name
  • Your date of birth
  • Your contact telephone number (please do not give us the number of a line that will not accept incoming calls)  

To request a call back from the NORTH MOL CLICK HERE 
If the link does not work please email

To request a call back form the SOUTH MOL CLICK HERE 
If the link does not work please email

Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 2 working days (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations that may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.        

NORTH MOL Practices

SOUTH MOL Practices

Ring 01246 588 860

Ring 0115 855 0260

Arden House Medical Practice 11/08/21

Adam House Medical Centre


Ashbourne Medical Centre

Alvaston Medical Centre


Barlborough Medical Practice

Arthur Medical Centre


Blackwell Medical Centre

Chapel Street Medical Centre


Blue Dykes Surgery

College Street Medical Practice


Buxton Medical Practice 08/09/21

Derby Family Medical Centre


Brimington Medical Centre

Derwent Valley Medical Practice


Calow & Brimington Practice

Dr Webb and Partners


Castle Street Medical Centre

Friar Gate Surgery


Gladstone House Surgery


Clay Cross Medical Centre

Gresleydale Healthcare Centre


Crags Healthcare

Hannage Brook Medical Centre


Crich Medical Practice

Haven Medical Centre


Darley Dale Medical Centre

Heartwood Medical Practice


DCHS NHS Foundation Trust Creswell and Langwith Surgeries

Hollybrook Medical Centre


Dronfield Medical Practice 18/08/21

Horizon Healthcare


Emmet Carr G.P Partnership

Lister House Chellaston


Goyt Valley Medical Practice 11/08/21

Lister House Surgery (Peartree & Oakwood Only)


Family Friendly Surgery

Littlewick Medical Centre


Inspire Health

Melbourne & Chellaston Medical Practice


Jessop Medical Practice

Mickleover Surgery


Killamarsh Medical Practice

Newhall Surgery


Limes Medical Centre

Osmaston Surgery


Newbold Surgery

Park Farm Medical Centre


North Wingfield

Park Lane Surgery


Oakhill Medical Practice

Park View Medical Centre


Parkside Surgery

Parkfields Surgery


Ripley Medical Centre

Peartree Medical Centre


Royal Primary Care (West) 04/08/21

St Thomas Road Surgery


Royal Primary Care Clay Cross/Blue Dykes

Swadlincote Surgery


Sett Valley Medical Centre 11/08/21

The Aitune Medical Practice


Royal Primary Care Grangewood/Staveley/Inkersall

The Golden Brook Practice


Shires Healthcare

The Moir Medical Centre


Springs Health Centre

The Park Medical Practice


St Lawrence Road Surgery

Vernon Street Medical Centre


Staffa Health

Village Surgery


Stubley Medical Centre

Wellbrook Medical Centre


The Valleys

Willington Surgery 18/08/21


The Village Surgery

Wilson Street Surgery


Thornbrook Surgery 11/08/21

Woodville Surgery


Welbeck Road Health Centre



Whittington Moor Surgery



Wingerworth Surgery



Last modified: 16/08/2021