Prescription Medicines Order Line (MOL)

The Prescription Medicines Order Line is busier than usual due to an increased number of people trying to call to order their repeat prescriptions.

In the first instance, please try to call us; however, if call volumes are high then to save you waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. Please see the two lists below to confirm if your practice is registered with the NORTH MOL or SOUTH MOL. 

Patients are able to call the dedicated number to speak to an experienced call handler when needing to reorder a repeat prescription. 

Before calling or requesting a call back patients are advised to:

  • Check your medication cupboard before ordering
  • Order your prescription when you have 7 days of medication left
  • Let us know if you have a build-up of medication so we can adjust the quantities
  • Do not order medicines 'just in case'. If you need the medication in future then you will still be able to request it even if not ordered regularly.
  • Let us know if you have stopped taking any of your medicines   

If you wish to request a call back, please include the following information on your email

  • The name of your GP practice
  • Your name
  • Your date of birth
  • Your contact telephone number (please do not give us the number of a line that will not accept incoming calls)  

To request a call back from the NORTH MOL CLICK HERE 
If the link does not work please email

To request a call back form the SOUTH MOL CLICK HERE 
If the link does not work please email

Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 2 working days (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations that may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.        

NORTH MOL Practices

SOUTH MOL Practices

Ring 01246 588 860

Ring 0115 855 0260

Arden House Medical Practice 

Adam House Medical Centre


Ashbourne Medical Centre

Alvaston Medical Centre


Barlborough Medical Practice

Appletree Medical Centre


Blackwell Medical Centre

Arthur Medical Centre


Blue Dykes Surgery

Chapel Street Medical Centre


Buxton Medical Practice 

College Street Medical Practice


Brimington Medical Centre

Derby Family Medical Centre


Calow & Brimington Practice

Derwent Valley Medical Practice


Castle Street Medical Centre

Dr Webb and Partners



Friar Gate Surgery


Clay Cross Medical Centre

Gladstone House Surgery


Crags Healthcare

Gresleydale Healthcare Centre


Crich Medical Practice

Hannage Brook Medical Centre


Darley Dale Medical Centre

Haven Medical Centre


DCHS NHS Foundation Trust Creswell and Langwith Surgeries

Heartwood Medical Practice


Dronfield Medical Practice 

Hollybrook Medical Centre


Emmet Carr G.P Partnership

Horizon Healthcare


Goyt Valley Medical Practice 

Ivy Grove


Family Friendly Surgery

Lister House Chellaston


Inspire Health

Lister House Surgery (Peartree & Oakwood Only)


Jessop Medical Practice

Littlewick Medical Centre


Killamarsh Medical Practice

Melbourne & Chellaston Medical Practice


Limes Medical Centre

Mickleover Surgery


Newbold Surgery

Newhall Surgery


North Wingfield

Osmaston Surgery


Oakhill Medical Practice

Park Farm Medical Centre


Parkside Surgery

Park Lane Surgery


Ripley Medical Centre

Park Surgery Heanor


Royal Primary Care (West) 

Park View Medical Centre


Royal Primary Care Clay Cross/Blue Dykes

Parkfields Surgery


Sett Valley Medical Centre 

Peartree Medical Centre


Royal Primary Care Grangewood/Staveley/Inkersall

St Thomas Road Surgery


Shires Healthcare

Swadlincote Surgery


Springs Health Centre

The Aitune Medical Practice


St Lawrence Road Surgery

The Golden Brook Practice


Staffa Health

The Moir Medical Centre


Stubley Medical Centre

The Park Medical Practice


The Valleys

Vernon Street Medical Centre


The Village Surgery

Village Surgery


Thornbrook Surgery 

Wellbrook Medical Centre


Welbeck Road Health Centre

Whitemoor Medical Centre


Whittington Moor Surgery

Willington Surgery 


Wingerworth Surgery

Wilson Street Surgery



Woodville Surgery


Last modified: 04/11/2021