Your NHS is here to help you this bank holiday

Healthcare professionals are continuing to work this bank holiday – as they did over Easter – so patients and residents get extra support during the Covid-19 pandemic.

As part of the national response in the fight against the disease GP practices in Derbyshire will remain open for phone calls and pre-booked appointments with patients, between 8am and 4pm.

If you or someone you live with has coronavirus symptoms (high temperature and / or a new continuous cough) stay at home and: 

  • If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service.

  • Please do not go to your GP practice or community pharmacy.  

If you or people you live with don’t have coronavirus symptoms and you think you need advice from a GP practice or pharmacy for a health concern: 

  • GP practice services tomorrow will be available 8am to 4pm. This may be at your practice or another nearby service.

  • On Saturday 9 May and Sunday 10 May, GP access will be the same as any other weekend. 

If you think you need to talk to your GP practice about something other than coronavirus: 

  • uontact your GP practice online or by phone to be assessed. If your practice is not open for any reason you will be directed to another nearby service.

  • If a face-to-face appointment is necessary, you’ll be advised on this.  

Community pharmacy services are subject to local arrangements over the bank holiday 

For information visit 

Important information on prescriptions during the COVID-19 epidemic  

  • Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines. 

  • Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app. You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find out about ordering medicines online at

  • If you have a prescription to collect:

    • If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for help with delivery

    • Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
    • If your medicines are being delivered make sure you keep a safe distance when you receive them.
  • For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff
  • Pharmacies may have altered opening times to manage their workload
  • Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.

Dr Steve Lloyd, Medical Director for NHS Derby and Derbyshire Clinical Commissioning Group said: “NHS staff, along with partners and key workers, are continuing to work tirelessly to keep people well and I’d like to thank everyone again for going the extra mile to take care of others.

“We’re here to help the most poorly patients and make sure vulnerable patients are still supported, so if you think you have a life-changing or life-threatening issue such as a stroke or heart attack do not hesitate to use the NHS.

“For those people who do not need us over the bank holiday please tune into the latest national advice, and where we’re told to do so, stay home to save lives.

“If you do need non-emergency NHS help over the bank holiday please follow the advice or using the NHS app or going to NHS 111 in the first instance.”

Published: 07/05/2020