Derbyshire GP Practices Tap Into NHS App

The NHS app has been rolled out across Derbyshire so patients can book and manage GP appointments, order repeat prescriptions and view their medical records. 

From today (20 May) all 115 member GP practices within the NHS Derby and Derbyshire Clinical Commissioning Group are now fully linked up with the NHS App as part of the nationwide launch which is expected to be complete by summer. 

Patients can download the app from Apple or Android app stores and follow simple on-screen instructions to set it up, link it to their GP practice and start being able to access services online via their phone or tablet devices. 

Unlike previous online GP services, most patients will not need to visit their GP practice to set up a login for the NHS App, as proof of identity and creation of a NHS login can be done on the app. 

Patients can use the NHS App to: 

  • check symptoms and find out what to do when they need urgent help
  • book and manage appointments at their GP practice
  • order repeat prescriptions
  • securely view their GP medical record
  • register to be an organ donor
  • choose how the NHS uses their data. 

Dr Steve Lloyd, Medical Director for NHS Derby and Derbyshire Clinical Commissioning Group said:“I’m delighted patients across Derbyshire can now enjoy all the advantages the NHS App offers. 

“We’re always keen to make the most of affordable, available technology to modernise NHS services and make life easier for our patients and practices. 

“This alternative means of booking and managing appointments and repeat prescriptions, and viewing 111Online, among other services, should help ease some pressure on practice reception desks and phone lines and help people access services in the way they prefer. 

“This might be via the traditional methods, or for those using the app wherever they are – from their workplace, while waiting at school gates, or however fits in best with busy lives.” 

Tara Donnelly, Chief Digital Officer for NHS England, said: “We have made significant progress over recent years in making GP services more accessible online.  

“The NHS App is another major step forward as it provides all patients in England with the same service that is NHS owned and run.   

“It’s great that patients in Derbyshire can now use the full range of services in the NHS App.  

“But this is just the first step in an exciting journey as we will continue to develop and add new features to the app to help improve the patient experience of dealing with the NHS and ease the pressure on the frontline.”
Published: 21/05/2019