Derbyshire Dialogue

Next Session | COVID-19 and Influenza Vaccination Programme and Derbyshire's preparations for the coming winter 

Come along to the next Derbyshire Dialogue, taking place on Microsoft Teams Thursday 30th September 11:00 am - 12:00 pm and focusing on the COVID-19 and influenza Vaccination Programme and Derbyshire's preparations for the coming winter.  

As we head into the next phase of the Covid-19 vaccination rollout we'll take a look back at what has been achieved so far, how this has worked within vaccination centres and the background story to the operation. We'll provide an introduction to the booster programme, including plans for delivery and key messages for patients and the public. 

The importance of both flu and covid vaccinations as vital components to the wider winter planning approach will be explained ahead of a Q&A session with presenters: 

  • Dr Steven Lloyd - Medical Director for NHS Derby and Derbyshire Clinical Commissioning Group
  • Dr Drew Smith - Clinical Director, Derby City North Primary Care Network
  • Gavin Boyle - Chief Executive, University Hospitals of Derby and Burton NHS Foundation Trust 

If you are interested in hearing about these topics, please sign up here and we will be in touch with further details:

Help us drive the future sessions

We hope that updating this page will help to stimulate discussion ideas as these are your meetings and we really want to hear what matters most to you about healthcare services, so do please come to us with your suggestions for future discussions. We are finding the virtual approach is working really well and whilst we can’t replicate face to face meetings in every way, you can join in with questions throughout via the chat box and this is proving a great way to share questions and answers. We will explain how this works at the beginning but people are finding it straightforward and we’ve seen some lively debate taking place. We look forward to seeing you there.

If you have any questions regarding the Derbyshire Dialogue or would like to make suggestions for future sessions do please get in touch with us at:

Please note our Derbyshire Dialogue sessions currently take place on Microsoft Teams which is an online video calling service, this is free to use and free download, please see our user guide below and contact us if you have any questions:

Microsoft Teams User Guide

It is important you attempt to download the free software prior to the event to iron out any technical difficulties, thank you.

The Launch of Derbyshire Dialogue | September 2020

The ‘Derbyshire Dialogue’ project has been set up to start a conversation with our population and those delivering and commissioning the services and we launched it on 10 September when our Chair, Chief Executive and senior clinicians (listed below) updated people on our response to the pandemic. Our local residents can tell us about their experience of services, what’s been helpful, what else they may have found useful, any particular highlights or problems and what matters most to them about  health and care services. We feed all this information back to our commissioners and providers to build on strengths and work on any areas that require further development.  

Derbyshire Dialogue Logo


The launch session took place 10 September 2020 and consisted of 30 members of the general public, the following members of Derby and Derbyshire Clinical Commissioning Group led the session:

Dr Chris Clayton 

Executive Officer for Joined Up Care Derbyshire & Chief Executive, Derby and Derbyshire Clinical Commissioning Group

Dr Avi Bhatia

Clinical Chair & Clinical Lead, Derby and Derbyshire Clinical Commissioning Group

Brigid Stacey

Chief Nurse and Quality Officer, Derby and Derbyshire Clinical Commissioning Group

The session was facilitated by Communications and Engagement Team:

Sean Thornton

Assistant Director Communications and Engagement, Derby and Derbyshire Clinical Commissioning Group

Katy Hyde 

Involvement Manager, Derby and Derbyshire Clinical Commissioning Group

Claire Haynes 

Involvement Manager, Derby and Derbyshire Clinical Commissioning Group

The slides for the first session can be found by clicking here and the recording of the session can be found on our YouTube channel here or click play on the video below. We are also sharing the typed notes here, which include responses to some questions raised during the session, some of these responses are still pending. We apologise for the delay and appreciate your patience whilst we liaise with our partners and providers. If you would like to follow up with us on this please email: thank you.                                                                        


Second conversation October 2020 | Mental Health Services

The second conversation was held on 7 October and centered around Mental Health services across Derby and Derbyshire, the impact of Covid-19 on the mental health of the population generally and also specific areas - for example Learning Disabilities. We discussed, what has happened to the workforce who care for these people and how services have adapted to the enormous challenges we all currently face.

You can view a recording for this session here on our YouTube channel or click play on the below video. We also have both sets of slides that were used during the session available for you here and here. There are no typed notes for this session due to the fact the questions were read out and answered during the discussion by our facilitators, but should anyone wish to have a written outline or ask any questions relating to the session please email us on:

The facilitators of this session were:

David Gardner

Assistant Director Mental Health, Learning Disabilities & Children's Commissioning, Derby and Derbyshire Clinical Commissioning Group

Dr Sohrab Panday

Clinical Lead for Mental Health Services, Derby and Derbyshire Clinical Commissioning Group

Tracy Lee 

Head of Mental Health Commissioning, Derby and Derbyshire Clinical Commissioning Group


Third conversation October 2020 | Primary Care Services

Our third conversation was held on 14 October and the topic that week was Primary Care (our G.P practices).  We discussed how appointments were/ are being delivered and that GP surgeries are open and remained open but are not always able to see everyone face to face.

The facilitators for this session were:

Clive Newman 

Director of GP Commissioning and Development, Derby and Derbyshire Clinical Commissioning Group

Dr Duncan Gooch 

GP Principal, Exec GP Partner - Golden Brook Practice part of Erewash Health

We have uploaded a recording of the session below this can also be found on our YouTube channel here. We would also like to share the presentation used during this session which you can view here.

There are also some typed notes for this session which can be found here should anyone wish to have a written outline or ask any questions relating to the session please email us on: 



Fourth Conversation November 2020 | Urgent and Emergency Services

Our fourth conversation took place Thursday 5 November and put the spotlight on urgent and emergency services in Derby and Derbyshire. The specialists who came on to talk to us this week were:

Dr Paul Wood 

Clinical Lead for Urgent Care - Joined Up Care Derbyshire, GP - Park Farm Medical Centre

Mike Hammond

Urgent Care Programme Manager – Joined Up Care Derbyshire, University Hospitals of Derby and Burton

The session started with a presentation which explained the services which come under the umbrella of emergency care, for example; NHS 111, Accident and Emergency Departments and Urgent Treatment Centre’s. Our specialist speakers then went on to give updates on how services responded to the pandemic in terms of maintaining patient safety, mobilising the workforce and continuing to see patients needing urgent and emergency care. They then shared with us an overview of what has changed as a result of COVID 19 and the current challenges and opportunities for the service as a whole.

You can review the slides for this week by clicking here.

Unfortunately this session doesn’t have a video recording; this is due to technical difficulties. We did however manage to upload an audio onto our YouTube channel here and provide subtitles, this is as a substitute for the interpreter who was present but unfortunately can’t be seen in the audio only recording.

We will also be uploading some notes for this session as there were a couple of questions asked that needed further looking into. We have contacted the participants and advised we will be in touch to answer there questions, we aim to have an update and notes available within a fortnight and appreciate your patience.

Please do let us know if you have any questions or feedback as always by emailing:


Fifth Conversation December 2020 | Cancer services

Our fifth session took place on Wednesday 16 December and focused on cancer services in Derby and Derbyshire and the impact Covid-19 has had. The slides you can access below cover; understanding cancer services in Derbyshire, why Covid had a devastating effect on figures, how we are and will continue to recover cancer services. The session then moved onto a question and answer discussion with our facilitators answering questions or addressing concerns raised by the members of public we had present. The recording and notes which you can also access below will give you an insight to this discussion. Near the end of the recording you can listen to Dr Merriman addressing a point raised around the safety of the Covid vaccine for those with cancer, and Dr Merriman confirms the importance of those with cancer to get the vaccine when they are called in for it and that it is completely safe for those with cancer or undergoing treatment.

The specialists we had on this call were:

Christine Urquhart

STP Lead for Cancer - JUCD and Head of Cancer Commissioning Derby and Derbyshire CCG

Jo Rhodes

Senior Commissioning Manager for Cancer, Derby and Derbyshire CCG

Clinical speaker:

Dr Louise Merriman

GP and Cancer Clinical Lead for Derby and Derbyshire CCG

We also had Dr Jenny Pickard Cancer Clinical Lead GP for South Derbyshire on the call. Dr Pickard helped facilitate by answering questions in our chat box which can be seen below.

The slides for the session can be found here.

The notes and useful links that were shared during the session can be found here.

YouTube videos

An audio recording for the session can be listened to here.

Help us help you: This video is a recording which features Dr Merriman and other cancer care staff across South Yorkshire and Bassetlaw explaining the importance of seeking medical help when you are concerned for your health and how practices have adapted to make their clinics Covid safe. 



Sixth Conversation January 2021 | NHS 111 First

Have you ever wondered who 111 is for and when you should ring this number? This sixth conversation will give you all the information you need around the service. It covers the improvements made to the way patients can access urgent and emergency care through NHS 111, including what is ‘NHS 111 First’. Our specialists will also cover why it is so important that our population understands what 111 can now offer them and how you can get the right care in the right place and reduce the pressures on our urgent care services by going through ‘111 first’.

The specialists who joined us this session are:

Dr Paul Wood

Urgent Care Clinical Lead for Derby and Derbyshire CCG  

Claire Hinchley

Assistant Director of Urgent Care, Derby and Derbyshire CCG.

To access the slides that were presented in the recording session below, please click here.

Check out our YouTube channel here or click the video below.


Seventh Conversation February 2021 | Long COVID

This conversation concentrated on Post- COVID Syndrome (Long COVID) and the support for those who are suffering with it. Emerging evidence and patient testimony is showing a growing number of people who contract COVID-19 cannot shake off the effects of the virus months after initially falling ill.  We were joined by specialist speakers to tell us how data is helping us to understand how long COVID impacts on our population, and the Derbyshire health systems response to the condition that includes the launch of the Post COVID Syndrome Assessment service.

Our special speakers for this session were:

Dr Kath Bagshaw

NHS Derby and Derbyshire CCG Deputy Medical Director & GP Partner Littlewick Medical Centre

Dr Becky Steed

DCHS Community Specialist GP & Post COVID Syndrome Assessment Clinical Lead

Dr Kriss Owen 

NHS Derby and Derbyshire CCG Clinical Lead & GP Partner Littlewick Medical Centre

To access the presentation used in the session please click here.

We also have a Question and Answer document that can be accessed here. Please note - this is just for the questions raised that were not answered during the recorded session. 

And to view the recording please see below or check out our YouTube channel there is also the option to add subtitles for all of our recordings through our YouTube channel.

Eighth Conversation March 2021 | Planned Care

What is Planned Care?

Planned care is when your treatment in either a hospital or in the community is pre-arranged or ‘planned’, rather than being arranged urgently in an emergency. This might include outpatient appointments, diagnostic tests or surgery.

Our special speakers for this session were:

Maria Riley

Planned Care Programme Director for Joined up Care Derbyshire

Luke Jenkinson 

Improvement Programme Lead at Chesterfield Royal Hospital 

Who shared with us how Joined Up Care Derbyshire are redesigning hospital outpatient services for the future and in the below recording they cover these three priority areas:

  • GP Advice and Guidance – which means you might not need to attend and see a specialist in hospital; your treatment will be provided through your local GP surgery.

  • Non Face to Face Outpatients – which means you might have an outpatient appointment via telephone or video; many people during the pandemic have experience of remote appointments (meaning they haven’t been into their designated hospital for their appointment).

  • Patient Initiated Follow up – which means we put you in charge of re-accessing our hospital services when and if you need to. Discussing our approach to implement this process and the clinical areas for which it will apply.

To download a copy of the presentation used during the session please click here.

You can access the recording below or on our YouTube channel.


Ninth Conversation April 2021 | Planned Care

This Derbyshire Dialogue April 16th 10:30am – 11:30am focused on the Covid-19 vaccination programme for Derbyshire which up until this point had been running for over 100 days with over 500,000 vaccinations delivered. This is the largest vaccination programme ever delivered by the NHS and has captured a huge amount of interest. We want to share the journey so far and our forward plans with you.

We heard from: 

Dr Steven Lloyd  

Medical Director for Derby and Derbyshire CCG 

Dr Duncan Gooch 

Lead GP for Derbyshire GP Alliance and PCN Clinical Director

They discussed how the programme has been rolled out since 8 December and sharing information on the huge collaborative effort by our health and care system in Derbyshire which includes the vital contribution of returners to the NHS and volunteers who have joined us under the Call To Arms.

Access to the vaccination is particularly important and this session explains the range of local sites in operation which bring the vaccine as close to people’s homes as possible. Also, sharing some of the challenges we have faced including vaccine hesitancy in our communities - a topic we would particularly welcome your input.

To download a copy of the slides used during this session, please click here

You can access the recording below or on our YouTube channel.

Tenth Conversation May 2021 | Derbyshire Care Pathways

Discharge from hospital in Derbyshire, describing the ways in which we are supporting our residents through our ‘Pathway Approach’.

This session focused on the Care Pathways for Derbyshire, our facilitators explained Team Up and the Pathway Approach and what this means in terms of care for Derbyshire patients in the community and when they leave hospital care. 

We heard from:

Dr Ian Lawrence  

Clinical Director for Integration and Clinical Lead for Ageing Well, Joined up Care Derbyshire STP 

Dr Ben Pearson 

Executive Medical Director, Derbyshire Community Health Services NHS Foundation Trust

The ‘Pathway Approach’ works to ensure that where people can be cared for in their own home, the right services are put in place in order to keep them there safely. If people do need to go into hospital we want to make sure they can return home when they are ready and this means putting the right support in place to enable them to do this. If they are well enough to leave hospital but not yet ready to return home, then there are other ways in which they can leave hospital but receive care in a stepped down facility and once ready will then return home. The Pathway Approach describes different levels of care that people need. 

The slides presented during this session regarding Derbyshire's Team Up approach can be found here.

Further information on Team Up Derbyshire can be found here on our JUCD website:

We are currently in the process of developing some public material to explain the Care Pathways and we would love your feedback on the work we have done so far which can be found here.

Please send your feedback to and quote the Derbyshire Dialogue Care Pathways session in your email. 

You can view the recording on our YouTube channel here.

Eleventh Conversation 24 June | Integration of Care in Derbyshire

Our Integrated Care System (ICS) takes on a new form in 2022, becoming a legal entity accountable for its partnership approach and making measurable improvements to the lives of local citizens and communities.

Please take an hour out of your schedule to listen to the recording and hear about some of the things we are planning to do and how we plan to work with local citizens to make these improvements.

Presenting this session:

Dr Chris Clayton Accountable Officer & Chief Executive, NHS Derby and Derbyshire Clinical Commissioning Group

John MacDonald Independent Chair – Joined Up Care Derbyshire (JUCD) ICS

The slides used during the session can be downloaded here.

We developed a Question and Answer style document for any outstanding questions which can be found here.

Please email us after reviewing the information provided here if you wish to submit any further questions:

We also want to take this opportunity to share two "ICS Guides" which explain the vision and the process of becoming an Integrated Care System.

Guide One "The Vision"

Guide Two "The Process"

Twelfth Conversation 22 July | Managing Your Medicines

In this recording you will learn: What the Medicine's Order Line service provides, how much waste there has been of medicine's and prescription items and how this service works hard to ensure that our population order the right medicines at the right time. Many people are not aware of the service and what it does, Mark and Kate explain the service and how it has developed and its focus as it moves forwards to continue to reduce waste. During the session they cover:

  • A brief introduction to the Medicines Management Team and their primary focus
  • Medicines Order Line and alternative ways of ordering your repeat medications

In the session we heard from: 

Kate Needham - Assistant Director of Medicines Optimisation and Delivery at NHS Derby and Derbyshire Clinical Commissioning Group

Mark Jones - Repeat Prescribing Business Manager at NHS Derby and Derbyshire Clinical Commissioning Group

Tracey Mousley - Medicines Optimisation Technician, Repeat Prescribing Project

Linda Hough - Medicines Optimisation Technician, Repeat Prescribing Project

The slides used during the session can be downloaded here.

For the Question and Answer document developed after the event for any outstanding queries please click here.

And the recording can be viewed below or go to our YouTube channel here.

Last modified: 20/09/2021