Accessibility Statement

This accessibility statement applies to  

Using our site

We want as many people as possible to be able to use this website. 

This means that you can:

  • Change contrast levels
  • Zoom in up to 200% without text spilling off the screen
  • The text will reflow in a single column when you change the size of your browser window
  • Navigate most of the website using just a keyboard
  • Translate the website into a different language
  • Listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand

Known limitations

Whilst we try to maintain a high standard of accessibility on our website, there are some known limitations. These are documented below.

  • You cannot modify the font, colours, line height or spacing of text
  • Any PDFs or online documents are not fully accessible to screen reader software
  • Some videos may not have captions
  • Some parts of our online forms are more difficult to navigate with just a keyboard or screen-reader
  • We do not provide audio descriptions for videos

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.  If you encounter content that you cannot access, then please contact us on the details below and we will provide you with an accessibility alternative:

T: 01332 868 730


Any feedback we receive will be dealt with by the communications team.

If you are not happy with how respond to issues you have raised with us about the accessibility of our website, then contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.

Third party content and functionality

We may make use of third-party resources that embed content in our website. Wherever possible we will ensure these are conformant.

Technical information about this website’s accessibility

NHS Derby and Derbyshire Clinical Commissioning Group is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications No. 2) Accessibility Regulations 2018.

We aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some structural elements including links, form elements and general structure do not comply with WCAG 2.1 success criterion 1.3.1 and 4.1.2 making it difficult for assistive technology to convey information successfully. We aim to add correct aria labelling to improve how assistive technology can convey the information by 31.12.20.
  • Known elements have overflowing text areas that make it difficult for users to read and understand the information within them. This fails WCAG 2.1 success criterion 1.4.12 due to clipped content. We are actively exploring appropriate remediation of these issues and expect to update this by 31.12.2020.
  • A known quantity of content within our website does not meet the 4.5:1 contrast ratio requirement of WCAG 2.1 AA compliance. This fails WCAG 2.1 success criterion 1.4.3. We are looking into ways to supply alternative visual outputs to provide improved contrast ratios throughout the website by 31.12.2020.
  • Some clickable elements within the website do not give keyboard alternatives making it difficult for keyboard dependant users to navigate through the website successfully. This fails WCAG 2.1 success criterion 2.1.1. We are actively exploring appropriate remediation of these issues and expect to update this by 31.12.2020.
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are actively exploring appropriate remediation of these issues and expect to update this by 31.12.2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

We are actively looking into ways to ensure any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

Our accessibility journey is continuing.  We regularly scan the website to confirm fixes of known issues and schedule the fixing of any new issues. 

This statement was last updated on 21st September 2020 and is reviewed at least once a year. 

This website was last scanned on 21st September 2020.

Last modified: 22/09/2020